We offer a 60 day return and refund policy on Jura machines. We will issue a return label and you must return the product in undamaged condition in the original box with all materials and package inserts. Your return authorization number and a copy of the original packing slip must accompany the return. Upon receipt of the returned product the exchange or refund will be initiated.
If you received an item as a gift, you need documentation to show that the item was originally purchased on the Breadtand website.Excluded from returns are cleaning accessories such as cleaning and decalcifying tablets, filters and carafes.